P&C Auto Body Privacy Policy
Effective date: October 20, 2026
P&C Auto Body (“P&C Auto Body,” “P&C Autobody,” “we,” “us”) operates an auto body and collision repair shop at 2921 Monterey Hwy, San Jose, CA 95111. This policy explains what personal information we collect, how we use it, and who we share it with. It covers our website at https://www.pcautobodyrepair.com/ and text messages we send about vehicle repairs.
Information we collect
Identity and contact details you give us: name, phone number, email address, and mailing address.
Repair details: vehicle information, photos, insurance claim information, repair documents, and messages you send us by phone, email, web form, or text.
Website form details: first name, last name, phone number, email address, and the message you submit on our contact form.
Text message records: your mobile number, the messages we exchange, and your opt-in, opt-out, and help requests (including STOP, HELP, START, and SUBSCRIBE).
Payment information needed to bill for repairs, processed by our payment provider.
Basic website data such as browser type and pages visited, collected by our website host.
How we use personal information
We use this information to estimate, schedule, and complete collision repairs; talk with you and your insurance company about a repair you asked us to handle; send repair updates, pickup notices, document requests, and insurance requests; answer questions; keep records of the repair; and run our shop. We use mobile numbers to send the text messages described in our Terms & Conditions, and only after you agree to receive them.
Who we share personal information with
We share information with people who help us complete your repair: your insurance company, parts suppliers, towing and delivery providers, and payment processors. We also use service providers that host our website and send email and text messages for us, including our texting platform, which delivers messages on our behalf.
We do not sell personal information.
SMS consent is not shared with third parties.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Your choices
Reply STOP to any text to stop messages. Reply HELP for help, or call (408) 972-9695 or email service@pcautobodyrepair.com. Reply START to opt back in. You may also email us to ask what information we have about you or to ask us to correct it.
Children
Our website and text messages are for adult customers arranging vehicle repairs. We do not knowingly collect information from children under 13.
Changes
We may update this policy by posting a new version on this page. The effective date will change when we do.
Contact
P&C Auto Body
2921 Monterey Hwy, San Jose, CA 95111
(408) 972 9695